Returns & Exchanges
We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 7 days of receipt for most items in new condition.
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Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason.
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After receiving return instructions from us, please pack up the item(s) to be returned with the original packing.
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Drop off your package at the local post office.
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Most returns will be processed within 5 business days after we receive your package. We'll issue a refund to the original method of payment if we are not otherwise informed. Once your refund has been issued, you will receive a confirmation email.
Return Conditions
- You have 7 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 7 days of delivery.
- Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
- Items with non-returnable marks and free gifts cannot be returned.
- We do not accept returned items that have been sent back without proper returns requests.
- We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
- Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-Colors Calendar products.
Note:
The original shipping fee and Shipping Guarantee are non-refundable.
Return Address
Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible.
Note:
Please do not send your return to the address written on your package. That is not our return address and will affect the process of your return.